Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to Web Application | Google Play, Apple App Store, Roku, and others, and Help Our Heroes LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Help Our Heroes LLC include https://www.helpourheroes.us/ and Help Our Heroes. The Help Our Heroes application is a At Help Our Heroes, we utilize the dynamic platforms of crowdfunding and merchandise sales to generate funds. This approach not only allows us to reach a wide audience but also provides an opportunity for individuals and communities to actively participate in our cause. The funds raised are meticulously allocated to cover various essential services that greatly benefit our veterans. application. By using the Help Our Heroes application, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Help Our Heroes may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase Help Our Heroes's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Help Our Heroes collects and uses your personal information to operate and deliver the services you have requested.
Help Our Heroes may also use your personally identifiable information to inform you of other products or services available from Help Our Heroes and its affiliates.
Sharing Information with Third Parties
Help Our Heroes does not sell, rent or lease its customer lists to third parties.
Help Our Heroes may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Help Our Heroes, and they are required to maintain the confidentiality of your information.
Help Our Heroes may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Help Our Heroes or the site; (b) protect and defend the rights or property of Help Our Heroes; and/or (c) act under exigent circumstances to protect the personal safety of users of Help Our Heroes, or the public.
Security of your Personal Information
Help Our Heroes secures your personal information from unauthorized access, use, or disclosure. Help Our Heroes uses the following methods for this purpose:
- Crowdfunding, Ecommerce, Job Production
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Help Our Heroes does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.
Disconnecting your Help Our Heroes Account from Third Party Websites
You will be able to connect your Help Our Heroes account to third party accounts. BY CONNECTING YOUR HELP OUR HEROES ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Visit accounts page and click disconnect or disconnect VIA your service provider, ie: Google, Safari , etc.
E-mail Communications
From time to time, Help Our Heroes may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Help Our Heroes or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Help Our Heroes, you may opt out of such communications by Click unsubscribe in email or by chatting with us on the website.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Help Our Heroes reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Help Our Heroes welcomes your questions or comments regarding this Statement of Privacy. If you believe that Help Our Heroes has not adhered to this Statement, please contact Help Our Heroes at:
Help Our Heroes LLC
1701 Clackamette Dr
Oregon City, Oregon 97045
Email Address:
Telephone number:
5036708503
Effective as of January 01, 2024